There is only one ethics, one set of rules of morality, one code: That of individual behavior in which the same rules apply to everyone alike.
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
A manager is responsible for the application and performance of knowledge. Peter Drucke
The true business of every company is to make and keep customers.
No one learns as much about a subject as one who is forced to teach it.
[T]hroughout the ages to be educated meant to be unproductive.... our word "school" - and its equivalent in all European languages - derives from a Greek word meaning "leisure.
The success and ultimately the survival of every business, large or small, depends in the last analysis on its ability to develop people. This ability is not measured by any of our conventional yardsticks of economic success; yet, is the final measurement.
Trust is congruence between what you say and what you do.
Do not measure your life by your goals but what you are doing to achieve them.
No business can do everything. Even if it has the money, it will never have enough good people. It has to set priorities. The worst thing to do is a little bit of everything. This makes sure that nothing is being accomplished. It is better to pick the wrong priority than none at all.
Meetings are a symptom of bad organization. The fewer meetings the better.
All good strategy eventually degenerates into work.
I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.
Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.
(Waste = Loss): The first rule of business is to survive and the guiding principle of business economics is not the maximisation of profit, it is the avoidance of loss
In the political, the social, the economic, even the cultural sphere, the revolutions of our time have been revolutions "against" rather than revolutions "for"... On the whole throughout this period the man--or party--that stood for doing the positive has usually cut a pathetic figure; well meaning
If you have too many problems, maybe you should get out of business. There is no law that says a company must last forever.
The only things that evolve by themselves in an organization are disorder, friction and malperformance.
No society can function as a society, unless it gives the individual member social status and function, and unless the decisive social power is legitimate.
If you can't measure it, you can't change it.
There is nothing so useless as doing efficiently that which should not be done at all. Peter Drucke
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.
If you want to predict the future create it.
Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.
...because knowledge rapidly deteriorates unless it is used constantly, maintaining within an organization an activity that is used only intermittently guarantees incompetence.
The effective executive knows that it is easier to raise the performance of one leader than it is to raise the performance of a whole mass. She therefore makes sure she puts into the leadership position, into the standard-setting, the performance-making position the person who has the strength to do
If a manager spends more than 10 percent of his time on "human relations" the group is probably too large.
Most executives have learned that what one postpones, one actually abandons ... timing is a most important element in the success of any effort. To do five years later what would have been smart to do five years earlier, is almost a sure recipe for frustration and failure.
If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.
More business decisions occur over lunch and dinner than at any other time, yet no MBA courses are given on the subject.