Management must manage!
Uncertainty will always be part of the taking charge process.
Managers in all too many American companies do not achieve the desired results because nobody makes them do it.
Management must have a purpose, a dedication and that dedication must have an emotional commitment. It must be built in as a vital part of the personality of anyone who truly is a manager.
A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.