Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.

-Harold Geneen
Harold Geneen

Management manages by making decisions and by seeing that those decisions are implemented.

Harold Geneen
Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.
Harold Geneen

The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.

Harold Geneen
If your desk isn't cluttered, you probably aren't doing your job.
Harold Geneen

I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality

Harold Geneen
Facts from paper are not the same as facts from people. The reliability of the people giving you the facts is as important as the facts themselves.
Harold Geneen

The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.

Harold Geneen
Do you want my one-word secret of happiness? It's growth - - mental, financial you name it.
Harold Geneen

In the business world, everyone is paid in two coins: cash and experience. Take the experience first; the cash will come later.

Harold Geneen
Ninety-nine percent of all surprises in business are negative.